Shipping policy

We aim to deliver your order in a smooth and timely manner. Please review our shipping terms below.

1. Order Processing

  • All orders are processed within 24–48 hours after confirmation
  • Orders are not processed on Sundays or public holidays
  • You will receive a confirmation once your order is shipped

2. Delivery Time

  • Estimated delivery time: 3–7 business days across India
  • Delivery timelines may vary depending on location and courier service

3. Shipping Charges

  • Free shipping on orders above ₹1,999
  • A standard shipping fee may apply to orders below this amount

4. Order Tracking

  • Once your order is shipped, a tracking ID (AWB number) will be shared via email or SMS
  • You can track your order through the courier partner’s website

5. Delays

While we aim to deliver within the estimated time, delays may occur due to:

  • High order volumes
  • Weather conditions
  • Courier service issues

We are not liable for delays caused by third-party logistics partners, but we will assist you in tracking your order.

6. Incorrect Address

  • Please ensure your shipping details are correct at checkout
  • We are not responsible for delays or losses due to incorrect address information

7. Failed Delivery Attempts

  • Our courier partner will attempt delivery multiple times
  • If the order is returned to us due to failed delivery, re-shipping charges may apply

8. Damaged or Missing Items

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with:

  • Order ID
  • Clear images of the issue

We will review and resolve the issue promptly.